Holiday Inn - Leicester - Wigston, an IHG Hotel

Overall good stay, very helpful and accomodative staff, clean room and comfy beds, good breakfast, plenty of parking space. The reception manager (lady) was very kind and offered us tp pack some non-perishable food and drinks (sandwich, yoghurt, juice etc.) as we had to leave the night before our check-out day and our breakfast was included in the room rate - very considerate and kind - something which is scarce in the British hospitality sector especially for mid-budget hotels, so the gesture was very much appreciated by us.

The room was spotless. The shower was genuinely incredible. Nice big, comfortable bed. Decent bar and restaurant on site. Young lad serving us in the restaurant was particularly good. There was approximately 20 of us on business trip and he realised very quickly that the bill needed to be itemised for each of us. Did really well. Location was fine for me. Not too far from city centre. Parking was also good. Breakfast was very good too. Surprisingly good stay. Would recommend to anyone and will always use this place when I go back to Leicester.

Welcoming staff. Assisted with my elderly mother enabling her to go to our room whilst I dealt with the admin The restaurant staff were wonderful taking the time to explain the menu to us and ensuring we received something we would like and taking account of allergen/personal taste I loved the breakfast options especially the continental breakfast. I cannot remember seeing such an offering anywhere else. However, I love my cooked breakfast so went with that - delicious!

There was an issue with our booking as I think hotel was overbooked but we eventually had 3 rooms (although we ended up with 1 double with sofa bed and 2 twin rooms rather than 2 doubles with sofa beds and 1 twin but we just wanted to check in by this point and there was an issue with the room cards but this was sorted.) The reception staff tried their best to sort things out. There was a wedding there which seems to be a regular thing, as there was a separate large room and a large notice about weddings at the hotel. We thought noise would be an issue but we didn't hear anything from the party or from people going to their rooms after. In fact the room was next to the restaurant but we didn't hear any noise at all. There was a little Starbucks machine and snacks available near the bar and the lady serving was lovely and friendly and went out of her way to help. Also saw her at breakfast. The staff in Bella Italia and in the bar were fantastic. They were cheerful and hardworking. They really couldn't do enough for us. There was a pool table in the bar area and we enjoyed that. Breakfast was fantastic, one of the most extensive I've ever seen in a hotel. Lots of different options. They were constantly topping it up and the staff were clearing tables and keeping everything clean. The rooms and public areas were very clean. We were very happy with our stay and would definitely go back.

Size of the room is great, any occurring problems were immediately dealt with. Parking situation is comfortable.